Free Shipping on Almost Everything: Nearly everything in our entire shop ships for free. The only exception are some bulky items that you probably don’t want to buy online anyway (like bike racks)...but you can still pick them up in our retail store for free. We ship to nearly any address in the United States, excluding some restricted items in certain states. Items available for International shipping will be noted on the product page.
Free Returns too? That’s right. We want you to be 100% satisfied with your purchase. If there’s any reason you aren’t, just return it and send us the bill. We’ll give you a store credit towards your next purchase. Yes, it’s our not-so-sneaky way of keeping your business but by offering this service we are hoping to earn the opportunity to make things right if anything should go wrong.
There are some exceptions, so please review our return policy and make sure your item is eligible. You must submit a Return Authorization Form before returning the item(s) to be eligible for free returns.
Local Pickup Option: If you live nearby in Southern California, you can always swing by the shop for free in-store pickup. In many cases, this is the fastest way to get products into your hands. We also offer free local delivery for all adult complete bikes - just give us a call to confirm you live within our delivery area.
Please note that some items may require additional handling time in addition to the estimated shipping time. Typically these items take 1-2 additional days to ship. We will notify you as soon as possible if any additional handling time beyond 2 days is needed. If you need something super fast please let us know right away.